Privacy Policy

Last Updated: 13 Jan 2026

Glow Bahrain (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your information when you visit or make a purchase from our website.

1. Who We Are

This website is owned and operated by Unofficial Media W.L.L, trading as Glow Bahrain.

Legal Entity: Unofficial Media W.L.L
Address: Shop 1661, Road 1957, Jidhafs, Capital Governorate 419, Kingdom of Bahrain
Email: glow@glow.bh
Phone: +973 3806 0609

2. Information We Collect

Personal Information: Name, email address, phone number, billing and delivery address.
Order Information: Products purchased, order totals, delivery preferences, transaction history.
Technical Information: IP address, browser type, device information, pages visited, and site interactions.

3. Payment Information

Payments are processed securely by third-party payment providers (such as Credimax and BenefitPay). Glow Bahrain does not store or have access to full payment card details. Payment providers process your data in accordance with their own privacy policies.

4. How We Use Your Information

Process and deliver orders.
Send order confirmations, invoices, and delivery updates.
Provide customer support.
Improve our website and services.
Comply with legal and regulatory requirements.
Send marketing communications only if you have opted in.

5. Sharing Your Information

We do not sell your personal data. We may share your information only with trusted third parties as required to operate our business, including:

Payment processors.
Courier and delivery partners.
Website hosting and security providers.
Analytics and advertising platforms (such as Google Analytics or Meta, if enabled).

6. Cookies & Tracking Technologies

We use cookies and similar technologies to:

Enable essential website functions such as cart and checkout.
Analyze site usage and performance.
Deliver relevant advertising where applicable.

You can manage or disable cookies through your browser settings. Disabling cookies may affect website functionality.

7. Data Security

We take reasonable administrative and technical measures to protect your personal data from unauthorized access, misuse, or disclosure.

8. Your Rights

You may request access to, correction of, or deletion of your personal information, or opt out of marketing communications, by contacting us using the details below.

9. Data Retention

We retain personal information only as long as necessary to fulfill orders, meet legal requirements, and resolve disputes.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Updates take effect when posted on this page.

11. Contact Us

For any privacy concerns, please contact us:

Email: glow@glow.bh
Phone: +973 3806 0609
Address: Shop 1661, Road 1957, Jidhafs, Capital Governorate 419, Bahrain