Terms & Conditions
Last updated: 13 Jan 2026
Welcome to GLOW BAHRAIN (“we”, “us”, “our”). By accessing or using
1. Business Information & Legal Entity
This website is owned and managed by Unofficial Media W.L.L, trading as Glow Bahrain.
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Legal Name: Unofficial Media W.L.L
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Trade Name: Glow Bahrain
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Commercial Registration (CR): 185089-1
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Physical Address: Shop A1661, Road 1957, Jidhafs, Capital Governorate 419, Kingdom of Bahrain
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Customer Support Email: glow@glow.bh
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Phone: +973 3806 0609
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Business Hours: 10 AM – 5 PM, Bahrain Time
2. Eligibility
By using this website, you confirm you are at least 18 years old or using the website under the supervision of a parent or legal guardian.
3. Products & Availability
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All products are subject to availability.
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We may limit quantities or discontinue products at any time.
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Product images are for illustration purposes. Packaging or appearance may vary slightly from images shown.
4. Pricing
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Prices are shown in Bahraini Dinar (BHD) unless stated otherwise.
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Prices and promotions may change without notice.
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If a pricing error occurs, we reserve the right to cancel the order and refund any amount paid.
5. Orders & Acceptance
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Submitting an order is an offer to purchase.
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We may accept, reject, or cancel orders for reasons including stock issues, suspected fraud, address verification problems, or pricing/technical errors.
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Order confirmation emails acknowledge receipt and do not guarantee acceptance.
6. Payment
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Payment must be completed at checkout using the available methods.
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We accept Credit/Debit cards (Visa, Mastercard) and BenefitPay.
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Payments are processed by secure third-party gateways.
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We do not store full payment card details on our servers.
7. Shipping & Delivery
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Shipping and delivery details are provided on our Shipping Policy page.
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Delivery timelines are estimates and may vary due to external factors.
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Risk of loss passes to the customer upon delivery to the shipping address provided.
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Please ensure your delivery address and phone number are accurate before confirming your order.
8. Returns & Refunds
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Returns and refunds are governed by our Return & Refund Policy, which forms part of these Terms.
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For hygiene and safety reasons, certain items (including opened cosmetics/personal care items) may be non-returnable.
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If you receive a damaged, incorrect, or missing item, please contact us within 24 hours of delivery with clear photos.
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Approved refunds are processed to the original payment method or as otherwise required.
9. Promotions & Discount Codes
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Discount codes may have expiry dates, minimum spend requirements, and product exclusions.
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Unless stated, promotions cannot be combined.
10. User Conduct
You agree not to misuse the website, including attempting unauthorized access, interfering with site operations, or submitting false information.
11. Intellectual Property
All content on this website (including text, images, branding, and design) is owned by or licensed to GLOW BAHRAIN and Unofficial Media W.L.L. You may not copy, reproduce, or distribute content without written permission.
12. Disclaimer & Limitation of Liability
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Products are provided “as is” and used at the customer’s discretion.
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To the maximum extent permitted by law, we are not liable for indirect, incidental, or consequential losses arising from use of the website or products.
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Nothing in these Terms limits rights you may have under applicable consumer protection laws of the Kingdom of Bahrain.
13. Changes to These Terms
We may update these Terms at any time. Changes take effect once posted on this page.
14. Governing Law
These Terms are governed by the laws of the Kingdom of Bahrain.
15. Contact
If you have questions about these Terms, contact us:
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Email: glow@glow.bh
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Phone: +973 3806 0609
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Address: Shop A1661, Road 1957, Jidhafs, Capital Governorate 419, Bahrain